Frequently Asked Questions

What is my username?

Unless you have changed it, your username will normally be your email address

I've forgotten my password!

If you don't remember your password you can create a new one by clicking the forgotten password link below.

How do I sign-in for the first time?

As an additional security measure when moving to the new Portal we ask that on the first time you login you use the 'Forgot Password' link.
This will allow you to create your own fully encrypted password using an emailed link.

Detailed instructions can be found here

Sign In